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![]() At the upper right, select New to create a new account.Go to Settings ⚙ and select Chart of Accounts.Step 2: Create a bad debts expense account: Check which outstanding accounts receivable should be written off.Find and open an Accounts Receivable Aging Detail report.Here's how: Step 1: Check your aging accounts receivable: This ensures your accounts receivable and net income stay up-to-date. When invoices you send in QuickBooks become uncollectible, you need to record them as a bad debt and write them off. Thanks for chiming in, I'm here to help you keep the process of writing off-invoice balances easy and simple. įurthermore, I've added these great resources that'll help you modify your reports based on the data you need:ĭon't hesitate to leave a comment below if you need further assistance with sales taxes in QBO. Moreover, please see this article for more insights on how QBO calculates your sales taxes: Learn how QuickBooks Online calculates sales tax. Choose a way to connect with a live support agent: Ask the community, Have us call you, or Chat with us.Please enter your question and tap Continue.If the issue persists, I suggest contacting our Customer Team Support so they can investigate this issue further and find potential solutions. Then, verify the information, specifically in the Location and Address section. This opens the " How your sales tax is calculated" page, where QuickBooks gives you a detailed breakdown of the sales tax. Select See the math or the total tax amount.View the credit memo and review the details.Choose the customer and find the credit memo. ![]()
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